Privacy Policy — How rp55v Handles Your Personal Data

rp55v operates the online betting and gaming platform accessible at https://rp55v.net (the "Platform"). For the purposes of this Privacy Policy, rp55v is the data controller — the entity that determines the purposes and means of processing your personal data.

rp55v is an internationally licensed and regulated gaming operator. The Platform offers a comprehensive suite of wagering products to Indonesian players, including football sportsbook markets covering BRI Liga 1, the EPL, La Liga, Serie A, Bundesliga, and the Champions League; slot games from leading studios including Pragmatic Play, Pocket Games Soft, and Microgaming; live casino products powered by Evolution Gaming and NetEnt; and togel (Indonesia's traditional numbers lottery) market betting.

All financial transactions on the Platform are conducted exclusively in Indonesian Rupiah (IDR / Rp), with support for local payment methods including BCA, BRI, BNI, Mandiri, CIMB Niaga, BSI, OVO, DANA, GoPay, ShopeePay, and LinkAja.

Our data protection contact address is: support@rp55v.net. All privacy-related enquiries are handled promptly and in full confidence.

rp55v collects the following categories of personal data from and about you:

rp55v does not knowingly collect personal data from individuals under 21 years of age. If we become aware that data has been collected from a person under 21, we will delete it promptly and close the associated account.

rp55v collects personal data through the following channels:

• Direct Interactions: Data you provide when creating your rp55v Account, completing KYC verification, making a deposit or withdrawal, contacting support via Live Chat or email, or participating in a promotion.
• Automated Technologies: When you access the Platform, our servers and analytics tools automatically record Technical Data and Usage Data via cookies, server logs, and similar tracking technologies. See Section 7 (Cookies & Tracking) for full details.
• Third-Party Sources: rp55v may receive identity verification results from our accredited KYC/AML partners and fraud risk scores from our payment processors. This data supplements your Account records solely for compliance and security purposes.
• Financial Institutions: Transaction confirmation data is received from Indonesian banks (BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, BSI, Bank Permata) and e-wallet providers (OVO, DANA, GoPay, ShopeePay, LinkAja) to reconcile deposits and withdrawals.

rp55v processes your personal data on one or more of the following legal bases, depending on the specific processing activity:

• Contractual Necessity: Processing your Identity, Contact, and Financial Data is necessary to open and operate your Account, execute deposits and withdrawals in IDR, and deliver the betting and gaming services you have requested.
• Legal Obligation: Processing for KYC identity verification, anti-money-laundering (AML) screening, fraud investigation, and transaction record-keeping is required by rp55v's international gaming licence obligations.
• Legitimate Interests: Processing Technical Data and Usage Data for platform security, fraud prevention, responsible gaming monitoring, and service improvement is in the legitimate interests of rp55v and its player community, and does not override your fundamental privacy rights.
• Consent: Where rp55v sends you optional marketing communications (promotional offers, seasonal bonus notifications related to events such as Idul Fitri, Ramadhan, or Indonesian Independence Day), we do so on the basis of your express opt-in consent, which you may withdraw at any time through your Account settings or by emailing support@rp55v.net.

rp55v uses your personal data exclusively for the following purposes:

• To create, manage, and maintain your rp55v Account.
• To process deposits and withdrawals through Indonesian local banks and e-wallets, and to maintain accurate IDR transaction records.
• To verify your identity and age (21+) through our KYC process, and to comply with AML and fraud-prevention obligations.
• To operate, improve, and personalise the Platform — including sportsbook markets, slot games, live casino, and togel products — based on your usage patterns.
• To administer promotions, bonuses, free spins, cashback offers, and other incentive programmes in which you choose to participate.
• To enforce our responsible gaming commitments, including monitoring for problem gambling indicators and applying self-exclusion, deposit limit, or session limit settings you have selected.
• To communicate with you regarding your Account — including transaction confirmations, security alerts, and support responses.
• To send you optional marketing communications about new games, promotions, and platform features, where you have consented to receive such communications.
• To detect, investigate, and prevent fraudulent, abusive, or criminal use of the Platform.
• To comply with any court order, regulatory requirement, or legal obligation imposed on rp55v by a competent authority.

rp55v does not sell, rent, or trade your personal data. We share your data only in the following limited circumstances:

• Payment Processors & Banks: We share the minimum necessary Financial Data with Indonesian banks (BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, BSI, Bank Permata) and e-wallet providers (OVO, DANA, GoPay, ShopeePay, LinkAja) to process your deposits and withdrawals.
• KYC & AML Verification Partners: We share Identity Data with accredited third-party KYC verification providers to confirm your identity and screen against AML watchlists. These providers operate under strict data processing agreements and may not use your data for any other purpose.
• Game Studio Providers: Limited Usage Data (session tokens, game round identifiers) is shared with certified game providers such as Pragmatic Play, Evolution Gaming, Pocket Games Soft, Spribe, and Microgaming solely to deliver their games within the rp55v Platform environment.
• Platform Analytics & Security: Anonymised or pseudonymised Technical Data and Usage Data may be shared with platform analytics and cybersecurity partners to detect fraud, DDoS attacks, and to optimise Platform performance.
• Legal Authorities: Where rp55v is required by law, court order, or regulatory direction to disclose personal data to a law enforcement agency, government authority, or court of competent jurisdiction, we will comply with that obligation. We will notify the affected player of such disclosure where we are legally permitted to do so.
• Corporate Transactions: In the event of a merger, acquisition, or sale of rp55v's business or assets, Player data may be transferred to the acquiring entity as part of the transaction, subject to the same data protection commitments set out in this Privacy Policy.

All third parties with whom rp55v shares personal data are required to treat that data with at least the same level of protection described in this Privacy Policy. rp55v enters into data processing agreements with all third-party processors as required by applicable data protection law.

rp55v uses cookies and similar technologies (including local storage, session storage, and browser fingerprinting for fraud detection) when you access the Platform. These technologies serve the following functions:

rp55v does not deploy advertising cookies or cross-site tracking cookies. You may configure your browser to block or delete cookies at any time. Note that disabling strictly necessary cookies will prevent you from logging in and using core Platform features.

rp55v's security measures include, but are not limited to:

• TLS/SSL Encryption: All data in transit between your device and rp55v's servers is encrypted using TLS 1.2 or higher.
• AES-256 Encryption at Rest: Sensitive data stored on rp55v's servers — including identity documents, bank account details, and payment records — is encrypted using AES-256.
• Access Controls: Access to personal data is restricted to rp55v staff and authorised partners on a strict need-to-know basis. All access is logged and subject to regular internal audit.
• Two-Factor Authentication (2FA): rp55v strongly encourages all players to enable 2FA on their Accounts to provide an additional layer of protection against unauthorised access.
• Penetration Testing: The Platform undergoes regular third-party penetration testing and vulnerability assessments to identify and remediate security weaknesses proactively.
• Incident Response: rp55v maintains a formal data breach response plan. In the event of a breach that is likely to result in a high risk to your rights, rp55v will notify you without undue delay and take all necessary remedial action.

rp55v retains personal data only for as long as necessary, applying the following retention schedule:

• Account & Identity Data: Retained for the duration of your Account relationship with rp55v, plus a minimum of five (5) years following Account closure, in compliance with AML record-keeping requirements.
• Financial Transaction Records: Retained for a minimum of five (5) years from the date of each transaction, in accordance with international financial licensing and AML standards.
• KYC Documents: Retained for five (5) years following Account closure or the completion of the KYC process (whichever is later), then securely destroyed.
• Communications & Support Records: Retained for three (3) years from the date of each communication, to support complaint resolution and quality assurance.
• Technical & Usage Data: Retained in identifiable form for up to twenty-four (24) months. After this period, data is anonymised and may be retained indefinitely for aggregate analytics purposes.
• Marketing Consent Records: Retained for the duration of your consent, plus three (3) years following withdrawal of consent, to demonstrate compliance in the event of a regulatory enquiry.

When data reaches the end of its applicable retention period, rp55v will securely delete it, anonymise it, or (where deletion is technically impractical due to backup systems) isolate it from further processing until deletion is possible.

As an rp55v player, you have the following rights with respect to your personal data:

• Right of Access: You may request a copy of all personal data rp55v holds about you. We will provide this in a structured, commonly used, machine-readable format within thirty (30) days of a valid request.
• Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct it. You may update most information directly within your Account settings.
• Right to Erasure ("Right to be Forgotten"): You may request the deletion of your personal data where it is no longer necessary for the purpose for which it was collected, or where you withdraw your consent and no other legal basis applies. Note that we may be required to retain certain data to comply with AML and licensing obligations, as described in Section 9.
• Right to Restriction of Processing: You may request that rp55v restrict processing of your data in certain circumstances — for example, while a dispute regarding the accuracy of the data is being resolved.
• Right to Data Portability: You may request that we provide your personal data in a format that allows you to transfer it to another service provider, where technically feasible.
• Right to Object: You may object to processing based on legitimate interests (such as analytics) at any time. You may also withdraw consent for marketing communications at any time through your Account settings or by emailing support@rp55v.net.
• Rights Related to Automated Decision-Making: rp55v does not make decisions with significant legal effect solely through automated processing. If this practice changes, you will have the right to request human review.

rp55v is an internationally operated platform. Your personal data may be transferred to and processed in countries outside Indonesia in connection with our Platform infrastructure, KYC verification services, or game delivery systems. Such countries may have data protection laws that differ from those applicable in Indonesia.

Whenever rp55v transfers personal data internationally, we ensure that adequate safeguards are in place, including:

• Contractual data processing agreements incorporating internationally recognised standard contractual clauses or equivalent data protection provisions.
• Transfer only to countries or recipients that our licensing authority considers to provide an adequate level of data protection.
• Technical security measures (TLS encryption in transit, AES-256 at rest) applied uniformly regardless of the country in which data is processed.

By registering for an rp55v Account, you acknowledge and consent to the transfer of your personal data in accordance with the safeguards described above.

rp55v takes data privacy seriously. If you have any questions about this Privacy Policy, wish to exercise your data rights, or want to raise a concern about how your personal data is being handled, please contact us using the details below:

• Email (plain text — not a clickable link): support@rp55v.net
• Subject Line for Privacy Queries: "Privacy Policy Enquiry" or "Data Rights Request"
• Response Time: rp55v will acknowledge all privacy-related emails within five (5) business days (WIB) and provide a full response within thirty (30) days.
• Support Hours: Our customer support team is available 24/7 WIB. Live Chat is available in-app after login for non-sensitive queries.

This Privacy Policy was last reviewed and updated on 1 January 2026 and supersedes all previous versions.